The Impact of Human Resource Management and Work Climate on Organizational Performance

PERSONNEL PSYCHOLOGY 2003, 56, 383-404 The Impact of Human Resource vigilance and Work Climate on Organizational Performance Garry A. Gelade Business analytic Ltd Mark Ivery Lloyds TSB Abstract This paper examines relationships between human imaging management (HRM), toy mode and organizational procedure in the branch network of a retail bank. It extends previous query on group-level climate-performance and HRM-performance relationships and examines how climate and HRM function as joint antecedents of credit line unit performance. Signifi put upt correlations argon found between work climate, human resource practices, and business performance. The results show that the correlations between climate and performance pottynot be explained by their common dependence on HRM factors, and that the data ar consistent with a mediation lesson in which the effects of HRM practices on business performance are partially mediated by work climate. Few organizations can evaluate their performance accurately by averaging the performance of their employees. In most cases, the performance of an organization is determined by the productivity and efficiency of such higher-level organizational entities as departments, retail outlets, plants, or teams.

In the language of operations research, these productive entities are called decision-making units (DMUs). DMUs can be compared with each other when they consume the same grammatical case of resources and produce the same type of outputs. Examples of DMUs within an organization are branches of a bank, stores in a retail chain, or conference lines in a factory. At a higher level, solid organizations in the same industry can also be treated as DMUs. Despite the practical importance of DMU performance for managing organizations, research on the psychology of work effectiveness has historically been focused on performance outcomes at the individual employee, sooner than at the DMU, level. Thus in a recent meta-analysis of communication channel attitudes and... If you want to get a full essay, order it on our website: Ordercustompaper.com

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